Post by account_disabled on Dec 10, 2023 7:15:25 GMT
The problem of customers abandoning orders is a common problem that online stores must face. This can be caused by many factors, such as not being able to pay immediately, giving you time to change your mind. Or perhaps it comes from distrust due to not talking to the seller face to face. But what happens when we lose a customer? We should not let this group of customers slip away. Because they are customers who "have" shown interest in your products to the point of ordering them. They are a group of customers who are more likely to buy from you than new customers who have never come to look at products in your store before.
Bring customers who have abandoned orders to come back and buy things with us again. 1. Find out why customers aren't buying from you. Merchants may directly ask customers why they have decided not to buy the store's products. Giving the reason that we wanted to Email Data improve the store. Getting correct information here is very important. Because it will help merchants make corrections to the right point. Maybe customers will find that there is a store that sells all the same things as you for a cheaper price. Without you knowing before, there is this shop that is secretly stealing customers from you.
Or maybe the problem stems from something you neglected, such as opening an account with a bank that doesn't have many deposit machines. It was difficult for customers to transfer money. This might be the reason why he gives up and doesn't buy the product. 2. Assess the problem When you know the problem It must be considered first whether the problem is reasonable and should really be resolved. And how urgently does it need to be fixed? Sometimes we ask many customers. Each person said different things. We have to think about which problems deserve to be solved first. Suppose the first customer says that he doesn't like the color of the product you ordered. Another said it was difficult to transfer money to you.
Bring customers who have abandoned orders to come back and buy things with us again. 1. Find out why customers aren't buying from you. Merchants may directly ask customers why they have decided not to buy the store's products. Giving the reason that we wanted to Email Data improve the store. Getting correct information here is very important. Because it will help merchants make corrections to the right point. Maybe customers will find that there is a store that sells all the same things as you for a cheaper price. Without you knowing before, there is this shop that is secretly stealing customers from you.
Or maybe the problem stems from something you neglected, such as opening an account with a bank that doesn't have many deposit machines. It was difficult for customers to transfer money. This might be the reason why he gives up and doesn't buy the product. 2. Assess the problem When you know the problem It must be considered first whether the problem is reasonable and should really be resolved. And how urgently does it need to be fixed? Sometimes we ask many customers. Each person said different things. We have to think about which problems deserve to be solved first. Suppose the first customer says that he doesn't like the color of the product you ordered. Another said it was difficult to transfer money to you.